How To Email Strangers: Talking With Talent and the New Media Elite
From: XXXXX XXXXXXXX
To: “[email protected]”
Cc: XXXXX XXXXXXXX
Date: Aug 19, 2007 6:38 PM
My office a call. I want to talk to you about TV projects
Chief Executive Officer
XXXX Digital Entertainment
Assistant: XXXXX XXX.XXX.XXXX
Well, not like that. PR 2.0 and the New Media rest on one thing: Personal Relationships. Actually, forget that. The world now rests on these relationships. They’ve always been important but now–now, people connect with anyone, anywhere. So if it isn’t with you it will be with the next guy.
Like I said earlier in the week, I signed my first client. In a space with behemoth competitors who do nothing but scout for a living, you’d think it would be next to impossible to speak with the talent. That is a mistake. For one thing, no one else is actually speaking WITH the talent, they’re speaking DOWN TO the talent. It is actually very easy. There is hardly an important blogger or site out there that hasn’t at least gotten an email from me. Sometimes it has been about stuff that helps me but a lot of time it hasn’t. I’ve talked to pretty much everyone–and look at me, I’m a nobody.
In actuality, the pitch has devolved instead of evolved. It has been pared down to its purest form: The Connection. That’s PR–the bond. What do you bring to the table right then and there, what can tear down the suspicion, the resentment, the fear? In most cases, genuineness is the cheapest and best route. Instead of tricking the talent into thinking you like their art, what if you actually liked it? Instead of creating the illusion of history or of research, what if it was already created?
If you break down the email situation above, it is very easy to see what happened and then what could have happened. Tucker probably popped up on the CEO’s tracking grid–someone told him he was hot. And because the CEO has the words Chief and Executive in his title, he figured it was a safe bet assuming that he was more important. He didn’t know his space. He didn’t bother to look that the traffic of his online video service had half the traffic of the client he couldn’t bother to write a professional email to. Probability said that some smuck on the internet couldn’t have already made the rounds in Hollywood (and wrote about it) and stated loudly his terms for any future negotiations.
The thing is that those metrics–the probabilities, the assumptions and the fancy titles–they don’t mean as much as they used to and they certainly aren’t as accurate. The glory days are over. No question, Hollywood still has power, tons of it. But it would be a mistake for them to conclude that nobody else does. And that is the current source of conflict and surest ticket to obsolescence. Old school or new school, humility and a keen sense of reality are now the ultimate assets.
So when I send emails, or made cold-pitches to new people I make sure that respect is my number one priority. Tell me where you can go wrong treating people that way. It makes them feel good and it makes me feel good. You can’t feign respect–only obsequiousness. I enter the conversation informed or I don’t enter at all and I always, always have something to offer. Again, that something can be respect. Your email should be real. It should have real words; words that people use. No one wants to hear about your plan to “maximize all existing and possible revenue streams by leveraging strategic partnerships in the, various applicable niches.” They want to see that you are a master of your space but aware enough to realize that not everyone else is. They need to know that you are personable and honest and are prepared to give before you receive. That means giving a taste of what you have to offer and having the confidence to know they’ll want the whole thing. And being big enough to know that sometimes they won’t and that your only loss was helping someone.
Think back to ultimatum games; people don’t live in a vacuum and they don’t always act in an economically rational way. You have to think that in America, in an atypically wealthy sector of the population that is predisposed towards intellectual and artistic activities, things like dignity and emotion are going to mean almost as much as money. There is more at stake here than dollars. All your reaches need to be run through that lens because then and only then will you be able to establish meaningful connections with the people who matter.
Normally, someone would hide these methods from the public eye. I don’t have anything to lose. Ultimately, I am supremely confident in my ability to connect and contribute to the necessary influencers in the right communities. You should be too. This isn’t the stock market and I have inside information. This is a strength competition–whoever works harder wins. Do you know your space or not? If you don’t, someone will do better. Put in the time, bring authenticity to the table and you will be accepted.
By no means am I perfect here. I fuck up all the time. I’ve rushed emails before truly researching or I have snapped to judgments without getting the full picture. But, when that happens I ALWAYS admit it before I am called on it. Because if they notice first then it is over. And if it isn’t, then they aren’t worth dealing with. And I have never, ever sent anything close to the email spotlighted above.
Conclusion: Be respectful. Be knowledgeable. Be honest and always apologize. With those (genuine) traits in your pocket you can have real access and real opportunities with anyone you can think of.
RYAN HOLIDAY FEELS HE IS FUCKING ANNOYING
I just wrote an article to the effect of new media PR is pure personal relationships, so in my estimation, you’ve hit the nail on the head.
Something that never ceases to amaze me is that people think e-mails, etc. don’t need to be taken seriously or given much attention – even when that’s the primary or sometimes singular way you communicate with a given person.
Do you feel you’re annoying b/c you didn’t get any comments on the post? I can’t speak for anybody else, but for me, anyway, it’s not that you’re annoying in this post, it’s that you are 1) speaking authoritatively on a subject you really don’t have much experience with and 2) speaking about a subject that is outside the realm of my interests.
That didn’t really make me angry, it made go eh-eh and move on.
Although some of this piece was cool, imo. I liked how you economized conversation. Bring something to the interaction and you will get paid back in turn. That is good insight there. Maybe you could talk more about the economics of everyday life in other posts? I know I’d be verrrrry interested in that and maybe perhaps some others would too.
I don’t write comments about myself in the third person, I just publish them. And btw, NO ONE has experience in this subject–it’s being made up as it happens. Side-by-side comparison, I am as good if not better than all the pros out there. If I showed you my track record–which I can’t due to privacy and ethical reasons–you would lose your shit.
I think your post about not using cliches is relevant here too. Your emails need to be about realness, about connection. That means dropping the pretension and the business jargon and connecting like people.
What exactly does Rudius offer people? I’m assuming not too much judging by the list of “talent” you guys have gotten.
Nice to sit in on your delusions though.